1. Introduction
Welcome to UK Pulse (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, ukpulse.uk (the “Site”), and use our AI-powered healthcare solutions. We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with all applicable laws, including GDPR and UK data protection regulations. By accessing or using our Site, you acknowledge that you have read and agreed to the practices described in this policy.
2. Information We Collect
2.1 Personal Data
When you interact with our Site, you may provide us with personally identifiable information (“Personal Data”), which may include:
- Your full name
- Email address and phone number
- Organization or practice name
- Any details provided via contact or demo booking forms
2.2 Usage Data
We automatically collect non-personal information when you access our Site, such as:
- Device and browser details (e.g., IP address, operating system)
- Pages visited, time spent on pages, and navigation paths
- Data from cookies and similar tracking technologies (see Section 4)
2.3 Health-Related Data
Given our focus on AI-powered healthcare, we may process health-related data with your explicit consent. Such data is handled with the utmost care and in compliance with healthcare regulations and data protection laws.
3. How We Use Your Information
3.1 Service Delivery and Improvement
We use your information to:
- Process demo bookings and service inquiries
- Deliver our AI diagnostics and healthcare solutions
- Improve and personalize your experience on our Site
3.2 Communication
We may use your data to communicate with you, including:
- Sending service updates, notifications, and support responses
- Delivering newsletters and marketing materials (with your consent)
You can opt out of promotional communications at any time.
3.3 Legal and Compliance Purposes
Your information may be used to meet legal obligations, resolve disputes, and enforce our policies.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and remember user preferences
- Analyze site traffic and improve our services
- Provide personalized content and targeted advertising
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
5. Data Sharing and Disclosure
5.1 Third-Party Service Providers
We share your information with trusted third-party providers who help us operate the Site, deliver services, and analyze user data. These providers are contractually bound to maintain the confidentiality and security of your data.
5.2 Legal Disclosures
We may disclose your information if required by law, regulation, or valid legal process, including responding to government or court orders.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the new owner. In such cases, we will notify you before your information becomes subject to a different Privacy Policy.
6. Data Security and Retention
6.1 Security Measures
We implement robust security practices—including encryption, secure servers, and access controls—to protect your Personal Data from unauthorized access, alteration, or disclosure.
6.2 Data Retention
We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Once the data is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access, update, or correct the Personal Data we hold about you. Please contact us if you wish to review or modify your information.
7.2 Data Portability and Deletion
Subject to applicable laws, you may request the transfer of your data to another provider or ask that we delete your Personal Data. We will respond to your request in line with relevant data protection regulations.
7.3 Opting Out
You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
8. International Data Transfers
UK Pulse may process and store your data on servers located outside your home jurisdiction. In these instances, we ensure that appropriate safeguards are in place to protect your Personal Data, in compliance with applicable international data transfer regulations.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about our practices.